11 October 2021

Community

 

Community

 

  1. In your own words, what does a community mean to you and why?
    • How would you define a community?
    • What makes a community feel like a community? (Feel free to post any images to help bring your thoughts to life)
  2. Based on your definition, what ‘communities’ do you feel you’re a part of? 
    • Which ones and why? How do you interact with these communities? (e.g. What about digital communities? How do they differ? And in terms of being a part of it?)
  3. Thinking about your local area, what would you say are the top 3 community initiatives or groups you’re aware of:
    • What are they? What do they do? (e.g. Consider all types of groups and communities, natural and organised online and offline)
    • Why are they in your top 3 - what do they do that is good?

The term 'community' is somewhat nebulous, not least because it means different things to different people. 'Community' inevitably involves people, such as people who live in a village (as I do), or attend a 'community centre', but I imagine that people who work in a zoo or a cat sanctuary also consider many of the animals with whom they positively interact to be part of their community. It is positive interaction that brings 'community' into existence. When I lived in various suburbs of Durham (for 37 years) I never experienced a sense of 'local community': we were simply people who happened to be living in relative proximity. On the other hand, I am a Quaker, and the positive interaction between us (both in Durham and north-eastern England, and now in Canterbury and eastern Kent) gives us a very strong sense of community, despite our geographical spread over a sizeable area.

I have worked in many universities and colleges, mostly teaching. Until my final job, the permanently temporary nature of my forever-part-time employment status meant that I was never really allowed to belong, and I knew that there would always come a point when my contract was not renewed. However, my final job was at the University of Sunderland. Here my employment contract was full-time and permanent. I was not only allowed to belong, I was encouraged to feel a sense of identity with the University. This meant that, for the first and only time in my working life, I joined and belonged to a community of work colleagues.

My sister is gay, and she clearly identifies with, and feels a sense of belonging to, 'the gay community'. On the other hand, I am a strict vegan, and have been so for nearly 30 years. I have met a handful of vegans during my life, and although we have some values and interests in common, I do not interact with them, and consequently do not feel as though I belong to a vegan community. My daughter is severely physically disabled and profoundly deaf. A significant proportion of her contacts have disabilities of one kind or another. Mostly, her interactions, including disability rights campaigning, are on-line, where her physical disabilities are less of a problem. She uses a specialist electronic communication device with voice synthesis, and strongly identifies with other people who use such devices: she is active within an organisation called One Voice, which is a community of people who use assistive communication.

I have been around computers since 1976 (an IBM 360 series mainframe at the University of Durham). When personal computers started to be more widely marketed in the 1980s, I became something of an 'early adopter' (which explains my unusual e-mail address). I saw myself as part of a 'personal computer community', although I interacted with relatively few people about it, mostly because, in those days, only enthusiasts were interested. However, a lot of hardware and software was aimed at 'early adopters', which is what lent a sense of community.

Key words in what I have written are 'people', 'proximity', 'shared values/outlook/purpose', 'identity' and 'belonging'.

As your local water provider, Affinity Water want to be part of your community

  1. What do you think Affinity waters' role is, as an organisation that services your community? Why?
  2. How can Affinity Water build relationships with customers and drive a sense of community? Why?
  3. What other businesses or organisations could Affinity Water partner with to better support the community? Why?
  4. What do you think is missing in your local area that Affinity Water could support, in order to help customers? Why?

As with many people who have signed up to this project, I have an interest in water, especially in my local area. As it happens, I talked at some length with a young man who works for the Environment Agency who I encountered while he was carrying out his job of measuring the depth (115 metres today) of the water table in the chalk aquifer that underlies the North Downs. Winter rainfall will reduce that depth. I asked about the quality of the water, and he said that the groundwater round here is good, although there are some problems with nitrate run-off from agriculture. I mentioned about heavy rainfall causing sewage to drain into the River Nailbourne, and when the water table is very high, the Nailbourne floods, carrying sewage into people's houses. Water issues can and do become very real and immediate. If Affinity Water would like to interact meaningfully with the local community, then it needs to find ways to participate in the local community. Here are some ideas:

1. An annual talk in the Village Hall about some aspect of water management.

2. A stall at the annual 'food fayre' / farmer's market.

3. Regular reports about water issues to the Parish Council.

4. Appointing a named person working for Affinity Water as a liaison and someone to whom questions could be directed.

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